I now have a really rocking connection...
What really made me happy was the extra mile the service guys did for me... When they came my gardienne (building supervisor/concierge/all-in-one service guy) was out for lunch. As it turns out he's holding the keys for the central cable access. I was resigned to not being able to get my Internet fixed even though I had blown a half-day on it... blegh...
Somehow on their way out they bumped into/found (don't really care either way) my gardienne. 5 minutes of moping and I was surprised by the doorbell... The rest is history...
@ My gardienne, I'm sorry for interrupting and disrespecting your lunch. On the plus side I'm very grateful for what you've done!
@ Darty Service Guys, you've proved that good service in France is not a myth. Thanks to your effort, Darty now has 1 more loyal customer!
Their standard terms reads as, "Contrat de Confiance". Which is 'Contract of Trust' ... somewhere in there I know there's something about the promise of Darty's service quality. Looks like they really care about it!
Technically the internet service belongs to Numericable (Darty is a reseller). However, I find this to be a perfect dovetailing of front and back ends. Service matches the quality of the connection.
Go Darty! Go Numericable! Darty service rox!
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